Introduction to tieback
tieback
is a software platform for Digital Product Passport programmes and product identity. It provides structured digital identity for physical products, designed to remain updateable over time and usable across compliance, authentication, ownership, and safety workflows. This documentation explains how
tieback
is structured, how identifiers resolve, and how to integrate with the APIs.
What you’ll find here
- Platform architecture overview
- Product and identifier model
- Resolver and GS1 Digital Link behaviour
- Localisation and Market Packs
- Passport content configuration and themes
- Minting and lifecycle concepts
- API credentials and endpoints
What you can do with tieback
Maintain a structured product catalogue with schema-driven attributes tailored to your industry.
Upload product data via CSV, map columns, validate rows, and commit, all in one guided workflow.
Select up to 100 products and update shared attributes in an editable grid, or apply a value across all rows at once.
Assign and manage SKU, GTIN, EAN, and UPC codes with full change history and immutable audit trails.
Every product gets a permanent scan URL on your brand’s subdomain. Old codes keep working, even after changes.
Control exactly what product information appears in your Digital Product Passports through configurable content blocks and templates.
Define brand-specific custom attributes beyond the standard DPP schema: tracked, governed, and available in products and passports.
Deliver branded, enterprise-grade passport experiences with a professionally designed, accessible theme that applies your brand colours, logo, and typography.
When a product is ready, mint a verifiable Digital Product Passport tied to a production batch.
Configure market-specific formatting, recycling guidance, disclaimers, and multilingual content for 31 pre-configured global markets.
Author safety notices and recalls, target the affected products, and publish them to the consumer passport experience.
See scan volumes, geography, engagement, and product-integrity signals across your passport estate.
Ask the operations assistant about your workspace, diagnose readiness gaps, and review evidence in context.
Who it’s for
tieback
is built for brand teams, product managers, compliance officers, and developers, who need to meet Digital Product Passport regulations while keeping operations simple.
How this documentation is organised
Quick links
Browse and manage your catalogue
Configure market-specific content
Read and write identifiers via API