Introduction to tieback
tieback is a software platform for Digital Product Passport programmes and product identity. It provides structured digital identity for physical products—designed to remain updateable over time and usable across compliance, authentication, ownership, and safety workflows. This documentation explains how tieback is structured, how identifiers resolve, and how to integrate with the APIs.
What you’ll find here
- Platform architecture overview
- Product and identifier model
- Resolver and GS1 Digital Link behaviour
- Minting and lifecycle concepts
- API credentials and endpoints
What you can do with tieback
Maintain a structured product catalogue with schema-driven attributes tailored to your industry.
Upload product data via CSV, map columns, validate rows, and commit — all in one guided workflow.
Select up to 100 products and update shared attributes in an editable grid, or apply a value across all rows at once.
Assign and manage SKU, GTIN, EAN, and UPC codes with full change history and immutable audit trails.
Every product gets a permanent scan URL on your brand’s subdomain. Old codes keep working, even after changes.
Control exactly what product information appears in your Digital Product Passports through configurable templates.
Deliver branded, enterprise-grade passport experiences with professionally designed visual themes.
When a product is ready, mint a verifiable Digital Product Passport tied to a production batch.
Who it’s for
tieback is built for brand teams — product managers, compliance officers, and developers — who need to meet Digital Product Passport regulations while keeping operations simple.
How this documentation is organised
Quick links
Browse and manage your catalogue
Understand SKU, GTIN, and history
Read and write identifiers via API